AGREEMENT FOR THE PROVISION OF PAID SERVICES

(THE AGREEMENT IS A PUBLIC OFFER)

Nur-Sultan 27.08.2022
This public offer agreement is an official proposal (public offer) of "Education First" Limited Liability Partnership, BIN 220840051701, represented by the Head Olga Vasilievna Kharlamova, acting on the basis of the Charter, for the provision of paid educational services on the terms specified in this Agreement.
This Agreement, in accordance with the Civil Code of the Republic of Kazakhstan (hereinafter referred to as the Civil Code of the RK), is a public offer addressed to an indefinite number of persons.
The recipient of the offer, by agreeing to receive paid educational services by performing the actions stipulated by this Agreement, is considered to have accepted the terms and conditions of this AGREEMENT in full and without reservation (Acceptance).

1. KEY CONCEPTS

1.1. PUBLIC OFFER/AGREEMENT: Within the meaning of Article 395 of the Civil Code of the RK, a proposal containing all essential terms of the AGREEMENT, from which the will of the person making the proposal to conclude an AGREEMENT on the terms specified in the proposal with anyone who responds is apparent.
1.2. CONTRACTOR: "Education First" Limited Liability Partnership, BIN 220840051701.
1.3. CUSTOMER: any natural person, or legal entity represented by its authorized representative, or individual entrepreneur, possessing the necessary legal capacity and competence, in accordance with the legislation of the Republic of Kazakhstan, intending to enter/having entered into legal relations with the CONTRACTOR and having made the Acceptance of this AGREEMENT.
1.4. TRAINEE: the beneficiary in whose favour the educational services are provided.
1.5. ACCEPTANCE: the performance by the CUSTOMER of any action stipulated by the AGREEMENT to accept the offer for the provision of educational services, which constitutes a full and unconditional acceptance of all terms of the AGREEMENT and consent to fulfil the obligation to pay for the Services provided under the AGREEMENT.
1.6. PERSONAL DATA: information relating to a specific or identifiable subject of personal data based on this information, recorded on electronic, paper, and/or other tangible media.
1.7. WEBSITE: the CONTRACTOR's website located on the information and telecommunication network Internet under the domain name (address, domain) – mensofiron.com, as well as the derivative web pages of the specified WEBSITE included in its composition.

2. SUBJECT OF THE AGREEMENT

2.1. This AGREEMENT is addressed to any legally capable natural person and/or legal entity and is a public offer by the CONTRACTOR to conclude an AGREEMENT on the terms specified therein, by the accession of the said person(s) to it, which is effected by the ACCEPTANCE of this AGREEMENT.
2.2. The CONTRACTOR provides, the CUSTOMER pays for, and the TRAINEE accepts the educational services provided by the CONTRACTOR (hereinafter referred to as the "Services") in accordance with the terms of the AGREEMENT and the training program and form of classes selected by the CUSTOMER.
2.3. The current version of this AGREEMENT is posted on the CONTRACTOR's WEBSITE at: mensofiron.com. The CUSTOMER guarantees that they have read all the terms of this AGREEMENT and, in case of disagreement with any of its points, has the right to refuse its ACCEPTANCE.
2.4. The list of training programs is determined by the CONTRACTOR and is specified on the WEBSITE pages or clarified with the CONTRACTOR's employees.
2.5. The provision of services under this AGREEMENT is carried out in favour of the TRAINEE(S) specified by the CUSTOMER.

3. ACCEPTANCE PROCEDURE

3.1. The CONTRACTOR's offer is considered accepted and approved by the CUSTOMER from the moment the latter performs one of the following actions:
3.1.1. selecting the corresponding program, entering PERSONAL DATA, and clicking the "CONFIRM ORDER" button in the relevant field of the Website page;
3.1.2. sending a written consent (Acceptance) to the terms of the Agreement by the Recipient of the offer;
3.2. The unconditional fact of accepting the terms of the AGREEMENT is the CUSTOMER's payment in any form available for the acquisition of the corresponding services on the terms specified in the AGREEMENT.

4. PROCEDURE AND CONDITIONS FOR THE PROVISION OF SERVICES

4.1. The provision of services, depending on the CUSTOMER's choice, may be carried out:
4.1.1. in person with the CONTRACTOR on the territory chosen by the CONTRACTOR;
4.1.2. via the Internet, by providing services from the CONTRACTOR to the TRAINEE using various messengers and remote interaction tools.
4.2. In case of the TRAINEE's failure to appear at the appointed time and place for the provision of the Services, the Service is considered not rendered due to the fault of the CUSTOMER and is not rescheduled, and the payment made is not subject to refund.
4.3. Upon the full receipt of the services, the TRAINEE has the right to receive a corporate certificate. The TRAINEE is entitled to receive such a Certificate provided that the selected program includes the issuance of a certificate upon completion of the service provision.
4.4. Copyrights to the methods and ways of training, and proprietary materials used in the provision of services, belong exclusively to the CONTRACTOR and cannot be used without its special permission.

5. COST AND PAYMENT PROCEDURE

5.1. The cost of services is determined and set on the CONTRACTOR's Website individually for each program.
5.2. Payment for the CONTRACTOR's services under this AGREEMENT is made on the terms of 100% (one hundred percent) prepayment.
5.3. Payment is made by transferring funds to the CONTRACTOR's bank account or by using Internet acquiring means.
5.4. The CONTRACTOR has the right to unilaterally change the cost of services without prior notification to the CUSTOMER, while the new tariffs are published on the Website. The new cost of services (tariffs) does not apply to services already paid for by the CUSTOMER. The new cost of services (tariffs) comes into effect from the momen1t the relevant information is published on the Website.

6. REFUND RULES

6.1. In case of termination of the AGREEMENT by the will of the CUSTOMER no later than 5 business days before the start of the service provision, with proper notification to the CONTRACTOR of such termination, the CONTRACTOR undertakes to return the entire paid amount to the CUSTOMER.
6.2. In case of termination of the AGREEMENT by the will of the CUSTOMER less than 5 business days before the start of the service provision, the CONTRACTOR has the right not to refund the prepayment made.
6.3. For the purposes of this AGREEMENT, proper notification to the CONTRACTOR of the termination of the AGREEMENT is:
6.3.1. Sending a notification to the email address about the termination of the AGREEMENT and a request for a refund of funds.
6.3.2. Sending a notification to an employee of the CONTRACTOR via Whatsapp messengers, using the number from which the CONTRACTOR's employee communicated with the CUSTOMER.
6.4. In case of a change of the service provision date for a period of no more than 2 calendar days from the date of service provision, the CONTRACTOR undertakes to notify the CUSTOMER of the change in the service provision date. In case of disagreement with the new date of service provision, the CUSTOMER has the right to withdraw from the AGREEMENT and notify of the refund of the funds paid for the service. Notification of the termination of the AGREEMENT due to the fault of the CONTRACTOR is accepted no later than 24 (twenty-four) hours from the date of notification of the service provision date change.
6.5. In case of the CONTRACTOR's refusal to provide services due to any circumstances, the CONTRACTOR notifies the CUSTOMER of such refusal at least 2 (two) calendar days before the date of service provision. Upon the CONTRACTOR's refusal to provide services, the prepayment made is fully refunded.

7. TERM OF THE AGREEMENT

7.1. This Agreement enters into force from the moment of its Acceptance and remains valid throughout the training period provided for by the corresponding training program.

8. USE AND TRANSFER OF CUSTOMER'S PERSONAL DATA

8.1. The CUSTOMER provides the CONTRACTOR with the necessary data for the formation of personal files, including personal data. In this regard, the CUSTOMER agrees and grants the CONTRACTOR the right to use personal data, as well as to transfer them to third parties for the purpose of providing the Services, including: collection, processing, recording, systematization, accumulation, storage, copying, use, transfer (provision).
8.2. The specified personal data are provided by the CUSTOMER and may be used by the CONTRACTOR during the term of the Agreement and/or until the expiration of the Parties' obligations for the purpose of executing this AGREEMENT for the provision of services, transferring the CUSTOMER's personal data to courts, including participants in court hearings, state authorities, and law enforcement agencies upon requests from such bodies.
8.3. The CONTRACTOR ensures the confidentiality of the personal data transferred by the CUSTOMER during the term of the AGREEMENT, and upon reaching the maximum storage periods for documentation containing such information, established in accordance with the legislation – their destruction.

9. DISPUTE RESOLUTION

9.1. All disputes between the Parties are resolved through negotiations. The Parties have established a pre-trial claim procedure for resolving disagreements and disputes.
9.2. In case of failure to reach an agreement on disputed issues, the dispute arising from this AGREEMENT is subject to judicial review in accordance with the current legislation of the Republic of Kazakhstan at the location of the CONTRACTOR.

CONTRACTOR DETAILS

"Education First" Limited Liability Partnership
BIN/IIN: 220840051701
Address: Kazakhstan, Nur-Sultan city, Esil district, ALIKHAN BOKEYKHAN street, house 17, apt. 45, 010006
Tel.: +7 747 857 95 58

E-mail: mail@mensofiron.com